Get in Touch With Health Connect Group
No sales pressure. No obligation. Just a straight conversation about whether we’re the right fit for your business.
Whether you’re ready to outsource your call centre today or just exploring your options, we’re happy to talk. Tell us about your business and what you’re trying to achieve, and we’ll give you an honest answer and a clear proposal.
Other Ways to Reach Us
- 1300 422 773
- hello@healthconnectgroup.com.au
- Monday to Friday, 8am to 5pm AEST
- Sunshine Coast, QLD
Book a Free Discovery Call
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Our Services
Call Centre Services
Inbound and outbound call handling for businesses of all sizes. Trained Australian agents managing enquiries, bookings, complaints and follow-ups.
Lead Generation
We find, qualify and deliver warm leads directly to your sales team. No cold lists, no wasted sales hours.
Client Services
Retention calls, complaint resolution and after-hours customer support. We protect your existing customer relationships.
Customer Acquisition
End-to-end outbound campaigns to bring in new customers. Scripted, compliant and tracked against real conversion KPIs.
What Happens After You Get in Touch
We Call You Back
Within 1 business day of receiving your enquiry, one of our team will call you back at a time that suits you.
Free Discovery Call
A 30-minute conversation where we learn about your business, your call volumes and what you need. No pitch, just questions and honest answers.
Clear Proposal
You receive a written proposal covering service scope, agent count, KPIs and go-live timeline. No vague estimates.
You Decide
No pressure. Take the time you need. If we're the right fit, we move forward. If not, we'll tell you who might be better suited.
Why Businesses Choose to Call Us First
- 100% Australian agents, no offshore transfers
- Live within 5 business days of your first consultation
- 3-month minimum commitment, then rolling, no long-term lock-in
- Dedicated account manager from day one
Ready to Have a Conversation?
Fill out the form above or give us a call on 1300 422 773. We’ll have a proposal in your inbox.
Frequently Asked Questions
How quickly will you respond to my enquiry?
We respond to all enquiries within 1 business day during business hours, Monday to Friday, 8am to 5pm AEST. If you submit outside business hours, we’ll be in touch first thing the following morning.
Is the discovery call really free?
Yes. There’s no cost and no obligation attached to the discovery call. It’s a conversation to understand your business and whether we’re the right fit. If we’re not, we’ll tell you honestly.
What should I prepare before the discovery call?
It helps to have a rough idea of your current call volumes, the hours you need coverage and the type of service you’re looking for. But if you’re not sure yet, that’s fine too. We’ll work through it together on the call.
Can I visit your office?
Yes. We welcome client visits to our Sunshine Coast head office. Let us know when you get in touch and we’ll arrange a time that works.
Do you work with businesses outside Queensland?
Yes. We work with businesses across every state and territory in Australia. Our head office is in Sunshine Coast, QLD, and the discovery call and onboarding process are handled remotely if needed. Most clients are up and running within 5 business days regardless of location.
What if I only need a small amount of support?
We work with businesses of all sizes. If you only need a few hours of inbound support per day or a short-term campaign, we can accommodate that. We build the scope around your actual requirements and what makes sense for your business.